Information Technology (IT) is one of the world’s fastest growing economic activities, which envisages easier flow of information at various levels in the desired pattern through electronic media.

ITES (Information Technology Enabled Service)

ITES, Information Technology Enabled Service, is defined as outsourcing of processes that can be enabled with information technology and covers diverse areas like finance, HR, administration, health care, telecommunication, manufacturing etc. Armed with technology and manpower, these services are provided from e-enabled locations. This radically reduces costs and improve service standards.The Information Technology enabled Services (ITeS) sector has made significant contributions to the Indian economy. Dynamic Services and Security had made exponential growth in the area of Inbound, Outbound and Backend operations across all its locations making best use of Information Technology.

• Customer support services: 24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.
• Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
• Insurance processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.
• Insurance processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.
• Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.
• Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.